Managing Products

Find or Recover an ALM Invoice

Shopfront integrates with ALM to automatically receive and download your invoices.

If an invoice was accidentally deleted please contact ALM National Retail Services to have the invoice re-sent.

Almnationalretailsupport@metcash.com 

Note; please allow half an hour from ALM reloading the invoice to when it will appear in your notifications.

However, if the invoice was not deleted but rather the notification was deleted or missed, please follow the steps below to find it.

  1. Open Menu
  2. Select Stock Management
  3. Select Orders and Invoices
  4. From the Status drop down list please select Sent 
  5. Click the Filter button to apply the filter
  6. Find the relevant invoice and select Receive

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For further details on how to find and process ALM invoices, please refer to the article on Receiving Invoices Sent from ALM.