Note; For ease of use, Shopfront recommends following the instructions below and not installing the companion app mentioned in the instructions that come with the scanner.

Quick guide

This is a quick reference for your mobile socket scanner S800.

If you are unable to find the information you are after please have a look at the attached document for the complete User Guide.

To access shopfront on your phone we recommend using Chrome application. Please use the web address of your store to access. You will need to log in, using your username and password. 

The scanner will not work if the Socket Scanner Application has been installed on your phone. 

Product view

Android: Connect Android Device in Basic Mode

In this mode the scanner functions and communicates similar to a keyboard. Therefore, scanner will work with Notes, and any other application that supports an active cursor.

1. Power on the scanner. Make sure the scanner is discoverable (unpaired) and the blue light blinks fast.

2. Go to Settings | Bluetooth.

3. Make sure the device’s Bluetooth is turned “On” to scan for devices.

4. In the list of found devices, select Socket CHS [xxxxxx]. Tap Pair.

5. The scanner will connect to the Android device.

6. The scanner will beep once after it has connected.

Note: If you have trouble connecting or pairing with host device, turn
host device’s Bluetooth off/on. 

Apple: Connect Apple iOS Device Basic Mode

In this mode the scanner functions and communicates similar to a keyboard. Therefore, scanner will work with Safari, Notes, and any other application that support an active cursor.

1. Power on the scanner. Make sure the scanner is discoverable (unpaired). The Blue light blinks fast.

2. Start a Bluetooth device search on the phone.

   • Settings | Bluetooth: Turn on Bluetooth and search for device.

3. In the device list, tap on CHS [xxxxxx].  After a few seconds the “Not Paired” status will change to “Connected” and the scanner’s Blue LED will blink every 3 seconds confirming the connection.

4. The scanner will connect to the Apple device.

5. The scanner will beep once after it has connected.

To use the virtual keyboard while the scanner is connected, double tap
on the power button (similar to double clicking a mouse)

This procedure will put the SocketScan in discoverable mode.

Step 1: Unpairing the scanner: Delete the Bluetooth Pairing. If the scanner is paired with a device, unpair it before trying to connect to a different device.

Power on the scanner - Press the trigger button then power button and hold both until you hear 3 beeps.

The scanner will unpair and automatically power off. The next time you power on the scanner, it will be discoverable.

Step 2: Remove or forget the scanner from the Bluetooth list on the
host device.

Light Indication Guide

Factory Reset will restore the scanner to Factory Default settings
(configured as shipped).

Steps to take if the Companion App has Been Installed and the Scanner Isn't Working

1. Uninstall the Socket Mobile Companion app from the Phone
2. Navigate to the phone's Bluetooth settings, forget the device in Bluetooth settings if it is  connected
3. On the Socket Scanner, hold down the power and scan button to forget the device
4. Scan the factory default barcode (turns off scanner)
   
5. Turn on the scanner and scan Basic mode HID
   
6. Pair the bluetooth socket scanner to the phone using the instructions provided for Apple or Android phones

Note: For the on-screen keyboard to appear on an iPhone, the power button on the side of the socket scanner needs to be double tapped each time you wish to bring the keyboard up, for a permanent keyboard that replaces the iPhone keyboard see Bluetooth Socket Scanner S800 - How to to configure an iphone to prevent the on-screen keyboard from disappearing.