Errors relating to the mapping of suppliers between Shopfront and your integrated accounting software, such as duplicate suppliers, or the supplier name not matching, will need to be amended in your accounting software, once amended, you may need to clear the supplier mapping cache in Shopfront, to do this, follow the steps below.
- Open the Menu
- Select Setup
- Select Integrations
- Locate your accounting integration and select Settings
- Select Clear Supplier Mapping Cache
If you are missing supplier invoices in your accounting system due to the supplier mapping, you may need to resend the missing supplier invoices after clearing the supplier mapping cache, to do this see How to Resend Supplier Invoices to Accounting Integration.