This article only applies to outlets in the IBA network, The Bottle-O, Cellarbrations, and Porters.

If the IBA integration is active within Shopfront, sales (scan) data is sent to IBA when you close a register. Here's an article about How to Perform a Register Closure.

Resending Scan Data

IBA will notify you of any missing scan data, and you'll be required to resend it for the indicated periods.

To resend your scan data, follow the steps below.

Select Menu
Select Reporting
Select Register Closures
If required, filter by the Outlet and Date Range indicated by IBA
Select View on the register closure, or if you have multiple closures to resend, it's best to right-click and select Open link in new tab
Select Integrations in the opened register closure
Select Resend to IBA

After selecting Resend to IBA, you should see a message stating, 'Starting to send the sales to IBA'

If the scan data was successfully sent, you will see the message 'Sales were successfully sent to IBA'

If the data was not successfully sent, you will see the message 'We could not send the sales to IBA'. It's likely to fail to send when there is a large period of time between the register closure opening and closing time.

If the Integrations or Resend to IBA is not visible

If you don't see the Integrations or Resend to IBA button in your register closure, you will need to verify if the integration has been enabled.

Select Menu
Select Setup
Select Integrations
Find Independant Brands Australia Integration - Developed by Shopfront.
You should be able to see two options Settings and Revoke like the image below;

If you are unable to see Settings, you will need to Revoke and perform the integration. Here is some more information on How to Integrate IBA Scan Data.