Team Viewer is an application that allows us to log in to your PC and see what you see.
To install the application please follow the steps below.
- For Windows computers select https://download.teamviewer.com/download/version_14x/TeamViewer_Setup.exe
For Mac operating systems select https://download.teamviewer.com/download/version_14x/TeamViewer.dmg
- Once the appropriate download has been selected, you should see the download appear at the bottom of your browser, click on the download to run the Team Viewer Installation
- Windows may request User account control permission to begin the installation, select 'Yes'
- Windows may prompt for permission to open the file, If so select 'Run' to continue
- Ensure Default installation is selected.
- Ensure I want to use the free version for personal use is selected
- Check I accept the EULA and the DPA
Team Viewer will now install. Please wait. Once completed Team Viewer will open automatically as shown below
- We will require Your ID number and Password in order to remotely access your PC for troubleshooting issues.