The discounting below cost settings allow you to control how Shopfront responds when a product's price is calculated to be below its cost. This includes the prevention of a sale from occurring when products are priced below cost or providing users with a warning message. This setting is applicable on all price calculations including the product's normal (everyday) price, promotional and discounted products.
Accessing and Configuring the Discounting Below Cost Settings
To modify the discounting below cost settings follow the steps below
- Open the Menu
- Select Setup
- Select General
- Select Outlets
- Select an outlet
- Scroll down to Miscellaneous where you will find the setting Discounting Below Cost Behaviour
Each setting option is explained below.
This is the default value, it allows the user to sell below cost with no warning, if you don't want staff to know your cost prices, you'll need to run on this setting.
When a price calculation occurs that results in a lower-than-cost price, Shopfront will show a dialog warning the user that the price is below the cost price. It allows users to ignore the warning or to adjust the sell price to the cost price (the user will require their Role to have the See Cost Permission enabled).
This prevents products from being sol
d below cost, when a price calculation results in a lower-than-cost price, Shopfront will show a dialog which forces the user to update the sell price to equal the cost price.
Commonly Asked Questions
The most likely reason for this occurring would be if there is a rebate attached to a promotion that the product belongs to. Let's assume the cost of the product is $5 and there is an active promotion for $4, with a $2 rebate applied to the promotion. This would treat the cost as $6, which means the transaction would not be flagged as being sold under cost.