Return Stock

Return Stock is used when you want to send stock back to a supplier. It works the same way as entering an invoice only in reverse. There are two ways to return stock to a supplier, you can create a return and add the products and quantity which need to be returned, or you can locate an already received invoice and return the products and quantity originally received

Create a new return

1. Open the Menu
2. Select Stock
3. Select Stock Management
4. Select the plus icon
5. Select Return Stock 
6. Select Create Return
7. To add products to the return, scan or search using the search bar
8. Enter the number of cases and or items that are being returned for each product (entering a positive amount will take this amount out of your store)
9. The return cost will by default show the cost of the product which was processed in the previous order, this can be changed if a different cost is required for the return

Return a Previously Received Invoice

To return a previously received invoice, you will first need to locate the originally received invoice, you can do this by following the steps below.

1. Open the Menu
2. Select Stock Management
3. Select Orders & Invoices 
4. Change Status to Received 
5. Enter any other additional details you can use to find the order, such as supplier, invoice number, product
6. Select Filter

To Return the invoice follow the steps below.

1. Once you have found the invoice requiring a return select View
2. Select Return Items
3. You will then be asked to choose whether the return is for the Base Cost Only or Base + Fees + Freight
4. The products and quantity will be loaded as they were originally received, to finalise the return select Save & Send