Parking / Holding Sales

Shopfront offers the ability to park an unlimited amount of sales and retrieve them at your convenience. Parking a transaction allows you to make other sales, and return to the sale later.

{note}Sales can be parked in Offline Mode, however, they will only be available on the register they were parked on until they have been uploaded in Online Mode.{/note}

Parking a Sale

Once a sale has been added to the sell screen, it can be parked at any time. To park a sale follow the instructions below

1. Select the Parked Sales icon located at the bottom of your sales keys
2. Select Park Sale

Once the sale has been parked, a receipt can be printed or emailed.

Loading a Parked Sale

To load a parked sale follow the instructions below.

1. Select Parked Sales at the bottom of the sell screen
2. Select the sale you wish to retrieve
3. Select Load Sale

Merging Products Into a Parked Sale

Products can be added to an already parked sale by loading the additional product(s) to a sale and following the steps below.

1. Load the additional products to a sale
2. Select Parked Sales
3. Locate and select the parked sale you wish to add the additional products to
4. Select Merge Sale

Removing a Parked Sale

If a parked sale is no longer required, it can be removed by following the steps below.

1. Select Parked Sales at the bottom of the sell screen
2. Select the sale you wish to remove
3. Select Remove Parked Sale
4. Select Yes to confirm the removal of the parked sale

{note}Cancelling a parked sale removes it from the Sales History as well. Once removed, it can no longer be searched for.{/note}

Require a Note When Parking Sales

To be prompted to provide a note whenever a sale is parked, follow the steps below.

1. Open the Menu
2. Select Setup
3. Select General
4. Search Require Note on Held Sale by typing into the text box
5. Toggle on to enable this setting
6. Press Save

Sharing Parked Sales Between Outlets

Shopfront offers the option to share parked sales between outlets. If this option is disabled a parked sale will only appear for the outlet it has been parked in (this only applies to multi-outlet stores). Follow the steps below to share parked sales between outlets.

1. Open the Menu
2. Select Setup
3. Select General
4. Search Share Parked Sales Between Outlets
5. Toggle on to enable this setting
6. Press Save

Commonly Asked Questions

Why isn't my price coming out how I expect?

Shopfront locks the price of all products when you park a sale, you can unlock the prices by pressing the lock icon next to each product.

If you add additional products to a sale with locked products and those products are in a family, the products which are locked will not be counted towards the family pricing.

If additional products are added to a sale which are on promotion, the locked products will count towards the requirements for promotions, but won't have their prices affected.

As prices are locked at the time of parking the sale, promotions which have gone out of date may be applied as a locked price, you can remove these by unlocking the product.